At Allure & Co., we strive to deliver your skincare products in a timely and efficient manner. Please review our shipping policy below to ensure you have all the information you need for a seamless shopping experience.
Shipping Timeframe
Orders are processed and shipped within 6 to 8 business days after your payment is confirmed. Please note that business days do not include weekends or public holidays.
Order Processing
- Processing Time: Once your order is placed, we begin processing it immediately. This includes verifying payment, preparing your products, and packaging them carefully for shipment.
- Shipping Confirmation: After your order is shipped, you will receive an email confirmation with tracking information so you can monitor your package’s progress.
Shipping Costs
- Shipping costs are calculated during checkout based on your shipping address, the weight of your items, and your chosen delivery method.
- Free shipping may be available for orders over a certain amount. Check our website for current promotions and free shipping thresholds.
Shipping Carrier
We use trusted carriers for delivery, such as [List of carriers, e.g., USPS, FedEx, UPS]. Shipping times and costs vary based on the destination and carrier.
Shipping Delays
While we do our best to meet our shipping timeframe of 6 to 8 business days, occasional delays may occur due to high order volumes, weather conditions, or other unforeseen circumstances. We will notify you if there are any significant delays with your shipment.
International Shipping
We currently offer shipping to [Countries you ship to]. International shipping times and costs will vary depending on your location. Customs duties or import taxes may apply and are the responsibility of the customer.
Tracking Your Order
Once your order is shipped, we will provide a tracking number that you can use to track your order’s progress. You can track your order on the carrier’s website using the tracking link provided in your shipping confirmation email.
Undelivered or Lost Shipments
If your order has not been delivered within the expected time frame, please contact our customer support team. We will work with the carrier to resolve any delivery issues. However, we are not responsible for lost or stolen packages once they are confirmed as delivered by the carrier.
Shipping Address
Please double-check your shipping address before finalizing your purchase. We are not responsible for delayed or lost shipments due to incorrect or incomplete address information provided by the customer.
Returns and Exchanges
For more details on our return and exchange policy, please refer to our Returns & Exchanges Policy.